Positive911 partnership
We are absolutely thrilled to announce our partnership with Positive 911! Together we are able to offer expanded services and multiplied effectiveness to agencies, telecommunicators and our industry as a whole. It's a new day for getResQ911 as we will be able to better fulfill our mission of helping improve 911 PSAP operations by helping agency management address their critical understaffing needs and assisting the 911 telecommunicator to achieve a better work/life balance. Thank you Positive 911 - we're all stronger together!
Press release:
FOR IMMEDIATE RELEASE
Positive 911 and getResQ911 Announce Partnership to Support and Strengthen 911 Centers Nationwide
05/16/2025— Positive 911 and getResQ911 are proud to announce a new strategic partnership aimed at transforming the culture of 911 communications centers while directly addressing the industry’s most pressing operational challenge: staffing shortages.
Positive 911, known for its powerful recognition platform that celebrates the vital and often overlooked contributions of emergency telecommunicators, is joining forces with getResQ911, a leading provider of experienced contract telecommunicators for PSAPs. Together, they are offering a unified solution to help centers stabilize their operations while uplifting and retaining the professionals at the heart of emergency response.
getResQ911 provides highly qualified telecommunicators through fixed-term, contract-based staffing solutions that allow agencies to plan and implement long-term staffing strategies. Their team of vetted professionals integrates seamlessly into center operations, bringing consistency, experience, and relief to overworked teams. As part of this partnership, agencies that hire through getResQ911 will also receive a Positive 911 Recognition Collection Bundle—a curated set of pins designed to help leadership recognize and reward exceptional performance within their entire team.
With this partnership, agencies can expect more than just short-term relief—they gain access to the Positive 911 movement designed to set a new standard of innovation, creativity, and leadership that truly elevates the profession.
About Positive 911
Founded in 2024, Positive 911 is dedicated to celebrating the extraordinary acts of 911 professionals. The company offers unique recognition products, including creatively designed pins that tell the story of the exceptional efforts of 911 professionals being recognized. In addition to products, Positive 911 provides practical resources to help agencies uplift and promote their teams. The company is dedicated to Sharing the Good in 911. Learn more at www.Positive911.com.
About getResQ911
Founded in 2023 by a former Dispatcher and 911 agency Director, getResQ911 was created to deliver immediate staffing relief to 911 agencies facing critical shortages. Leveraging a network of highly experienced and certified 911 contractors, getResQ911 helps agencies reduce overtime burdens, restore work-life balance for both full-time and traveling telecommunicators, and give leadership the breathing room to focus on long-term staffing strategies. Our mission is to support emergency communication centers with dependable, expert personnel—when they are needed most.
Contact:
Alyssa Eichholtz
VP of Marketing, Positive 911
alyssa@positive911.com
Diane Carroll
Founder, getResQ911
diane@getresq911.com
